August 13, 2014

Bugify en Español

Thanks to the hard work of Carlos Silva Villamizar  and John Gamarra Gonzalez from High Developer S.A.S., we now have a Spanish translation of Bugify! We have had a number of requests for a Spanish translation lately so we are very thankful for their help.

All the Bugify translations so far have been done by helpful customers. We are so grateful for the hard work you do to provide translations for Bugify. Below are all the languages we currently support:

  • English
  • German
  • Spanish
  • French
  • Latvian
  • Dutch
  • Polish
  • Portuguese
  • Russian
  • Chinese

If you would like to see another language listed here, and are willing to help translate, please get in touch.

Some of these translations are a little out-of-date as new updates are released and we haven’t sent out requests for new strings to be translated. If you notice some English sentences showing when you should be seeing your language, please feel free to update the language file (application/languages) and send the updated file back to us. We are aiming to setup a better system for keeping track of translations, but in the meantime if you’re able to help out at all by filling in the missing translations where possible it would be very much appreciated.

Thanks again to all our wonderful customers!

P.S., the Spanish translation will be available in the next release due out very shortly.

June 17, 2014

Security updates included in v1.6.1052

A week ago we released v1.6.1052 which included a number of security fixes. The issues were reported to us by a security researcher on Saturday 7th June, 2014 (NZT). Within 24 hours, we had reviewed the reports and implemented fixes. The following 24 hours involved testing the updates, which was followed by a public release on Monday 9th June, 2014 (NZT). We then gave everyone a couple of days to update before detailing the security-related changes here.

The issues affected the Bugify web app – not or any other apps/services.



June 10, 2014

Bugify version 1.6.1052 – Maintenance 5

This is the fifth maintenance release of v1.6 and also includes some important security updates.

The Security-related updates will be detailed in a blog post a few days after this release goes live. This is to give everyone sufficient time to upgrade.

  • Adding “closing”, “fixing”, “resolving” as words that can be used in commit messages.
  • Enabling nl_NL (Dutch) language file.
  • Updated pl_PL (Polish) language file.
  • Fixing issue with log files being filled up with warning about disabled extension.
  • Checking for XCache and eAccelerator (causes issues).
  • Fixing issues saving to the config file.
  • Fixed issue with editing labels.
  • Fixed issue with modal boxes displaying briefly on page load.
  • Significant update to the way config options are stored.
  • Fixed bug when searching with text and a label selected.

API Updates

  • Fixes bugs with listing issues via the API (particularly when viewing saved filters).
  • Returning comment id after adding new comment via the API.

Remember – if you’re working on language files, or have any custom code – make sure to take a backup before updating! Backing up before updating is always a good idea.

May 14, 2014

[Guest Post] Turn customer support tickets into Bugify issues with SupportBee

Customer support emails are a great source of new product ideas, feedback on existing features and bug reports. If you have been creating issues based on the emails from your customers, you can now do it more easily using SupportBee, the easy to use customer support app.

Using SupportBee’s Bugify App, you can send any ticket to Bugify and create an issue in a few clicks. If you have multiple projects in Bugify, you can select the project before sending the issue and also modify the issue title and description to help your development team understand the issue better.


The issue description contains a link to the SupportBee ticket so you can get back to it and reply to the customer once you have finished work on it.

If you have any feedback on this app or would like to see any additions to it, please tweet to us @SupportBee.

April 11, 2014

Alfred Workflow for Bugify

We love hearing how people are using Bugify – especially how they’re using the Bugify API to make life easier for themselves.

I was very pleased to find out that one of our customers, Matt from Working Concept, has written an Alfred Workflow for Bugify. Read more about it on his blog post, or check out the code on GitHub.

April 2, 2014

Bugify version 1.6.1009 – Maintenance 4

This is the fourth maintenance release of v1.6

  • Adds ability to change license key in ui.
  • Fixes bug with editing/deleting labels with apostrophes.
  • Fixes issue with missing language strings (defaults to en_US).
  • Updated de_DE German language file.
  • Updated Bugify images to reflect the updated logos.

Remember – if you’re working on language files, or have any custom code – make sure to take a backup before updating! Backing up before updating is always a good idea.

Sorry it’s been a while since the last update. Work is happening on Bugify v2.

November 27, 2013

Black Friday

If you’ve been holding out on purchasing Bugify, now’s the best time to do it! Use the discount code BLACKFRIDAY2013 to get 30% off the standard price.

October 15, 2013

Bugify version 1.6.1004 – Maintenance 3

This is the third maintenance release of v1.6


  • Fixes bug with keeping “project” when saving and adding another issue.
  • Fixes bug with CSV export only including the first page of results.

Remember – if you’re working on language files, or have any custom code – make sure to take a backup before updating! Backing up before updating is always a good idea.

September 14, 2013

Notifications for all new issues

In the most recent update, we added the ability for owners to receive notifications for all new issues. This works like any other notification option, except that only users who are marked as an “owner” have the option.

By default, this new notification is turned on.

If your user account is marked as an “owner” and you don’t wish to receive emails for every new issue, please go to My Account and un-tick the “All new issues” notification option.

September 13, 2013

Bugify version 1.6.998 – Maintenance 2

This is the second maintenance release of v1.6

New features

  • Export issues to csv.
  • Click on labels to see other issues with the same label.
  • New option to save and add another issue.
  • Enabled Portuguese (Brazil) language file.
  • Owners can now be notified of all new issues.


  • Fixes integration with BitBucket.
  • Fixes multiple commits from SCM.
  • Fixes bug related to notifications for @mentions.
  • Fixed Markdown editor when editing a comment.
  • Added suggestions feature when editing a comment.
  • Changed “c” keyboard shortcut to “a” for changing issue status.
  • Fixes issue with password resets.

Remember – if you’re working on language files, or have any custom code – make sure to take a backup before updating! Backing up before updating is always a good idea.